Privacy Policy

Last Updated: [Date]

At GravelBikeGearHub (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gravelbikegearhub.com, operated under our store name “black-bearing Store.”

By accessing our site and using our services, you consent to the data practices described in this policy. If you do not agree with the data practices described, you should not use our website.

1. Information We Collect

We collect information that you provide directly to us and automatically through your use of our services:

Personal Information

When you make a purchase or create an account, we collect:

• Contact details (name, email address, phone number)
• Shipping and billing address
• Payment information (processed securely by our payment partners)
• Purchase history and preferences

Automatically Collected Information

When you browse our site, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, referring website)
• Location data (general geographic region based on IP address)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process your orders and deliver products worldwide (excluding Asia and some remote regions)
• Provide customer support and respond to inquiries
• Personalize your shopping experience with relevant gear recommendations
• Improve our website, products, and services
• Send promotional communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with third parties who provide services on our behalf:

• Payment processors (PCI-DSS compliant partners for credit/debit cards and PayPal)
• Shipping and logistics partners
• Marketing and analytics providers

Legal Requirements

We may disclose information when required by law, regulation, or legal process, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your data security is as important to us as the quality of our biking gear:

Storage Locations

We store data on secure servers located in the United States and may transfer data to other countries with adequate privacy protections.

Security Measures

We implement appropriate technical and organizational measures to protect your data:

• SSL encryption for all data transmissions
• PCI-DSS compliance for payment processing
• Regular security assessments and monitoring
• Limited access to personal information on a need-to-know basis

While we implement robust security measures, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your login credentials.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to certain processing activities
• Data Portability: Receive your data in a structured, machine-readable format
• Marketing Preferences: Opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Necessary for basic site functionality
• Performance Cookies: Help us understand how visitors interact with our site
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements

Your Cookie Choices

You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our website.

We may use third-party services such as Google Analytics to collect and process data about site usage. These services may use cookies and similar technologies subject to their own privacy policies.

7. International Data Transfers

As we serve customers globally (excluding Asia and some remote regions), your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for these transfers as required by applicable law.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy with a revised “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

Ride Hard. Privacy Protected.

– The Team at GravelBikeGearHub