Last Updated: [Insert Date]

Welcome to Black-Bearing Store at gravelbikegearhub.com! We’re passionate about providing quality gear for gravel biking enthusiasts worldwide. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our site and making a purchase, you agree to these terms.

1. Website Usage and Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Black-Bearing Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our explicit permission.

User Responsibilities: You agree to use our website for lawful purposes only and not to engage in activities that could harm our site or interfere with other users’ experiences.

2. Products and Services

Black-Bearing Store specializes in gravel bike components, accessories, and maintenance products. Our offerings include:

  • Bike components (bearings, chains, chainrings, braking components)
  • Accessories (armbands, bars, caps, bike bags)
  • Maintenance tools and consumables
  • Bikepacking gear (backpacks, travel bags)
  • Select bodycare and food items

We strive to provide accurate product descriptions and images, but slight variations may occur. Product availability is subject to change without notice.

Final Sale Items: Due to hygiene and safety concerns, the following cannot be returned: bodycare products, bearing tools, opened maintenance consumables, and food items.

3. Ordering and Payment

When you place an order, you are making an offer to purchase which we may accept or decline. We reserve the right to limit quantities and refuse service.

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. Your payment information is encrypted and we do not store complete credit card details on our servers.

Pricing: All prices are in US dollars. We reserve the right to adjust prices due to market conditions or errors. If an error is discovered after your order is placed, we will notify you and either cancel the order or give you the option to confirm at the correct price.

4. Shipping and Delivery

We ship globally, excluding some parts of Asia and remote regions. Please see our shipping options:

Standard Shipping

  • Cost: $12.95
  • Carriers: DHL or FedEx
  • Delivery time: 10-15 days after shipment

Free Shipping

  • Available for orders over $50
  • Carrier: EMS
  • Delivery time: 15-25 days after shipment

Order processing takes 1-2 business days. Delivery times are estimates and may be affected by factors beyond our control, including customs processing.

Import Duties and Taxes: International customers are responsible for any import duties, taxes, or customs fees. These are not included in the product or shipping costs.

5. Returns and Exchanges

Your satisfaction is our priority. Most new, unused items in original packaging can be returned within 15 days of delivery for a full refund or exchange.

Return Process

  1. Contact us within 15 days at [email protected] with your order number and product details
  2. Wait for our customer service team to provide a Returns Merchandise Authorization (RMA) number
  3. Securely pack the item(s) in original packaging with a copy of your order confirmation
  4. Clearly write the RMA number on the outside of the box
  5. Ship to: Black-Bearing Store Returns, 2841 Arron Smith Drive, Honolulu, US 96819

Customers are responsible for return shipping costs. We recommend using a trackable service as we cannot be responsible for items lost in transit.

Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect returned items. The refund will be issued to your original payment method. Original shipping costs are non-refundable.

Final Sale Items: Due to hygiene and safety reasons, bodycare products, bearing tools, opened maintenance consumables, and food items cannot be returned or exchanged.

6. Liability Limitations

Black-Bearing Store’s liability for any claim related to your use of our website or products is limited to the purchase price of the product in question. We are not liable for:

  • Incorrect product use or installation
  • Consequential or incidental damages
  • Issues beyond our reasonable control (including shipping delays, customs holds, etc.)

Products are intended for use by knowledgeable cyclists. Proper installation and maintenance are the responsibility of the user.

7. Privacy and Data Protection

We respect your privacy. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information. By using our site, you consent to our data practices.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of Hawaii. Any disputes shall be resolved in the courts of Honolulu, Hawaii.

9. Changes to Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our site after changes constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: Black-Bearing Store, 2841 Arron Smith Drive, Honolulu, US 96819

Ride Hard. Gear Protected. – Our goal is to ensure you’re equipped for the ride while maintaining clear and fair terms for both of us.